Privacy Policy

Integrity Heating, Air & Solar (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, advertising campaigns, and services.

Information We Collect

We may collect information including:

• Name
• Email address
• Phone number
• Physical address
• Service request details
• Employment application information
• Website usage information
• IP address
• Browser and device information

Information may be collected through website forms, chat tools, phone calls, social media interactions, online advertising, and other communications.

How We Use Information

We use information to:

• Respond to inquiries
• Schedule appointments
• Provide estimates and services
• Process employment applications
• Improve our website and services
• Communicate with customers
• Conduct marketing and advertising campaigns
• Comply with legal obligations

Marketing & Advertising

We may use:

• Google Ads
• Google Analytics
• Meta/Facebook and Instagram advertising
• Remarketing and retargeting technologies
• Customer relationship management systems
• Review management platforms
• Email marketing platforms
• SMS communication platforms

These technologies may collect information about your interaction with our website and advertisements.

Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Measure advertising effectiveness
• Deliver relevant advertisements

You may adjust your browser settings to disable cookies; however, portions of the website may not function properly.

Information Sharing

We do not sell personal information for monetary compensation.

We may share information with:

• Service providers
• Website hosting providers
• Marketing platforms
• Analytics providers
• Payment processors
• Government agencies when required by law

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect
• Request access to personal information
• Request correction of personal information
• Request deletion of personal information
• Request information regarding disclosures of personal information

To exercise these rights, please contact us using the information below.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary for business, operational, legal, and recordkeeping purposes.

Employment Applications

Information submitted through employment applications may be used for recruiting, hiring, onboarding, and employment-related purposes.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Contact Us

Integrity Heating, Air & Solar
Phone: (530) 365-9100
Website: https://integritycomplete.com

Terms & Conditions

Acceptance of Terms

By accessing or using this website, you agree to comply with these Terms & Conditions.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others.

Estimates & Pricing

All estimates, pricing, rebates, incentives, financing offers, and promotions are subject to change without notice.

Final pricing may vary based on inspection, site conditions, material costs, permitting requirements, and other factors.

Intellectual Property

All website content, including text, graphics, logos, and images, is the property of Integrity Heating, Air & Solar and may not be reproduced without permission.

Limitation of Liability

Integrity Heating, Air & Solar shall not be liable for any indirect, incidental, or consequential damages arising from use of this website.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

SMS/Text Messaging Policy

Consent

By providing your mobile phone number, you consent to receive text messages from Integrity Heating, Air & Solar regarding:

• Appointment reminders
• Service updates
• Estimate notifications
• Customer service communications
• Marketing communications where permitted

Message Frequency

Message frequency may vary.

Fees

Message and data rates may apply based on your mobile carrier plan.

Opt-Out

You may opt out at any time by replying:

STOP

Assistance

For assistance, reply:

HELP

Or contact us at:

Phone: (530) 365-9100

Cookie Policy

Use of Cookies

This website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

• Analyze website traffic
• Remember user preferences
• Improve website performance
• Support advertising and remarketing efforts

Managing Cookies

Most web browsers allow users to control cookie settings.

Disabling cookies may affect website functionality.

Website Disclaimer

General Information

The information provided on this website is for general informational purposes only.

While we strive to keep information accurate and current, we make no guarantees regarding completeness, reliability, or accuracy.

No Professional Advice

Information on this website should not be considered professional, legal, financial, tax, or engineering advice.

Third-Party Links

Links to third-party websites are provided for convenience only.

Integrity Heating, Air & Solar does not endorse or control the content of third-party websites.

Limitation of Liability

Use of this website is at your own risk.

Integrity Heating, Air & Solar shall not be liable for any loss or damage resulting from use of this website or reliance on information contained herein.